PACKED FULL OF FEATURES TO MAKE YOUR LIFE EASIER!
IMPROVE CUSTOMER BASE AND GROW BIG
BACK OFFICE FEATURE
OnTrack heatmap features allow a visual representation on a map of the places from where most orders are being generated. This handy feature allows the business owners in their marketing efforts to define the point of focus.
FUEL COST CALCULATOR
Depending on how much traveling is performed by the driver during his working hours. Our fuel cost calculator estimates the amount of fuel consumed during the delivery. With this business owners are always aware of the cost they are spending on fuel.
At certain times, there is a requirement when you have to receive an order from sources other than eCommerce. In that case, admins can manually create custom Jobs for such orders themselves.
DRIVER PERFORMANCE STATISTICS REPORTS
For a business owner, it is important to always be up to date with the performance of its employees. With Driver performance Statistics, you can keep track of how your drivers are performing.
Keeping track of your parcels can be a hassle especially when there are plenty of them. With OnTrack Live tracking you can always check where your delivery parcel is and what is the estimated time of delivery on Live Google Maps.
OnTrack order scheduling enables you to create custom time slots for your customers to place orders or schedule orders at specific times. This feature is useful if you operate deliveries during specific hours only or your customers want to book an order for later.
INTEGRATION WITH ECOMMERCE
Regardless of what platform your online store is built upon, OnTrack can be integrated with your CMS through custom-built APIs. With this, orders generated from your online store can directly move to OnTrack.
ADD REMOVE BRANCHES AND WAREHOUSES
Admins can manually create new branches of their business or set up a warehouse from where the parcel needs to be picked up by the delivery riders. All branches and warehouses are assigned delivery zones so the nearest rider picks up as quickly as possible.
To further improve the capabilities and reduce the travel/delivery time, OnTrack offers a zone management feature that allows admins to assign zones to different branches and Drivers. With this orders can be generated from the nearest branch of business which reduces the delivery time and fuel cost.
DRIVER APP FEATURES
BATCH ORDER PROCESSING
Drivers can pick up orders for deliveries in bulk and start delivering them in one visit. This reduces the fuel cost and gets more jobs done per/hour than processing a single order at a time.
Once the driver has picked up multiple orders it is important to make an efficient delivery route. With route management, riders can either create their own routes or use Integrated Google Maps to create the routes based on the shortest path.
Delivery riders get to see all orders assigned to them. With this, drivers are aware of their pending orders, currently delivering orders, and all orders that were either returned or canceled for some reason.
CASH ON DELIVERY MANAGEMENT
Delivery riders can keep a record of how much cash they have received and how much they have paid to the business so that there is no balance or pending payments due.
PROOF OF DELIVERY AND PICKUP
This feature is quite handy for the customers and for the riders. Riders are required to enter a digital signature using the smartphone to confirm pickup orders and can take customer signature and location images upon delivery as proof of delivery.
QR / BARCODE SCANNING
This built-in QR / Barcode scanning feature allows the driver to scan the order receipts to automatically add in the delivery details during pickup. It’s a simple and quick way to add orders for processing.